FAQ

1. What is a portable face fan?

A portable face fan is a small, lightweight device designed to provide a cool breeze directly to your face. It's perfect for outdoor activities, travel, offices, or even just relaxing at home.

2. How long does the battery last?

Depending on the speed setting, the battery typically lasts between 2 to 6 hours on a full charge.

3. How do I charge the fan?

You can charge the fan using the included USB cable. Simply connect it to a power bank, laptop, or wall adapter.

4. How long does it take to fully charge?

It usually takes about 2–3 hours to fully charge the fan.

5. Is it safe to use for kids?

Yes! Our portable fans are designed with safe, soft blades and low voltage, making them safe for children under supervision.

6. How many speed settings are there?

Our fans typically offer 3-speed settings — low, medium, and high — so you can choose the airflow you prefer.

7. Can I return or exchange my purchase?

Yes, we offer a [7/14/30]-day return policy if the product is unused and in its original packaging. Please visit our Returns & Refunds page for more details.

8. Does the fan come with a warranty?

Yes, our fans come with a [3/6/12]-month limited warranty against manufacturing defects.

9. Is the fan noisy?

No, the fan is designed to operate quietly, so it won't disturb your work, sleep, or conversations.

10. What if my fan stops working?

If you encounter any problems, please contact our support team immediately at [your support email/contact page link], and we will assist you.